Membantu tamu bepergian layaknya warga lokal

Airbnb berawal sebagai cara yang terjangkau bagi wisatawan untuk menginap di rumah orang lain. Gagasan ini muncul saat makin banyak tuan rumah menawarkan tempat di seluruh dunia dan berinteraksi dengan tamu.

Kamar menonjolkan tradisi ini: Sangat cocok untuk tamu yang menyukai privasi tetapi masih ingin bertemu dengan orang baru dan merasakan pengalaman seperti warga lokal di area tersebut. Dengan kamar, tamu mendapatkan kamar tidur sendiri di dalam rumah, serta akses ke ruang yang mungkin akan digunakan bersama dengan orang lain.

Berikut beberapa tips untuk membantu tamu merasa nyaman memesan dan menginap di tempat Anda.

Anda bisa membantu tamu mengenal area Anda dengan membuat buku panduan untuk tempat Anda. Ini adalah cara yang mudah untuk menyampaikan berbagai rekomendasi kepada tamu.

Banyak tuan rumah juga menawarkan rekomendasi secara langsung. Reed, yang menawarkan kamar di Philadelphia bersama istrinya, sering mengajak tamu untuk makan malam bersama mereka di hari Minggu. Ia bercerita tentang “tempat-tempat keren yang tidak biasa,” seperti kafe setempat yang dindingnya dipenuhi buku.

Terkadang Reed mengajak tamu menari salsa, salah satu hiburan favoritnya di waktu senggang. “Kami membawa beberapa tamu ke kawasan Latin untuk bersenang-senang,” ujarnya. Ia menambahkan, “Beberapa tamu sekarang sudah seperti anak-anak kami sendiri.”

Guests may book your room because your host profile creates a sense of familiarity, which can help guests feel comfortable staying with you.

Nicola, who hosts a room in Fitzroy, Australia, shares that she appreciates new cultures and cuisines. She’s found that some guests like to “hang out and feel like they’ve got a home here.”

She and her brother, a renowned chef in Melbourne, sometimes offer to cook meals with guests. “We’ve got a commercial kitchen, so they can roll out the pasta or the panini breads,” she says.

One group felt so at ease that they did yoga in Nicola’s living room. “It was great that they really enjoyed the space,” she says. Noting their interest in exercise, Nicola took them to a park nearby, where they spent an afternoon climbing trees and talking about other places to explore.

Think about how you’d like to interact with guests, and let them know what you prefer. If you’re up for socializing, your openness may lead to meaningful connections.

Garth, a host in Auckland, New Zealand, says welcoming guests allows him to spend more time with people from other cultures without traveling. He thought, “Let’s bring the people to me.”

One of Garth’s most memorable moments as a host happened with guests visiting from France. The mother asked if her son could watch him tinker in his garage workshop. “He thought everything I was doing was cool,” Garth says.

So Garth came up with a project they could do together. “We made a little boat, and we painted it,” he says. “It was really lovely, because he didn’t speak English, but we had this shared language.”

You can get more hosting stories and tips by joining your local Host Club. These clubs are run by and for hosts, and offer in-person and virtual meetups, ongoing support, and Airbnb news and product updates.

Information contained in this article may have changed since publication.