I find your review not accurate becuase I have pictures of the apartment condition before turning over to you. You can read my other reviews and see that I have a lot more happy guests that had an excellent stay.
Your are the first guest that had issue finding the apartment. The GPS on the airbnb App., takes you to the front gate. I personally cleaned and sanitize everything.
On PR, the Power is expensive, that is why we ask as a favor to us, to turn off while stepping out.
If you read the house rules before renting:
You will find that we offer essential amenities item. For what you pay compared to local rates of the average hotel rooms in Puerto Rico ($250/night) the best we can do is supply on your stay only startup essential items.
Apartment has to be left in similar conditions as received (like throw away trash and clean kitchen pots and silverware). Does NOT say that you have to fully clean the whole apartment. Just clean items that make sense not to leave them dirty like used plates, glasses and pots. The towels and bed sheaths don't have to be cleaned by the guest either. If you had questions about this, you should have called me.
We supply 2 toilet rolls plus one extra for each bathroom. You could also use the washer and dryer you can use, but yo have to buy your own soap.
The cabinet with cleaning items is only for this host to clean after your visit has concluded.
If you had issue on your stay, you should have called me to try to fix them, but I never received a call from you. If you had better communication with me, perhaps your stay would have bean a better one.